CareLuminate Quality and Safety Report
Merit Health Natchez
52 SERGEANT PRENTISS DRIVE
NATCHEZ, MS
(601) 443-2100
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
52%
Concerning: Bottom 10% Hospital
Based on 52% of 220 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
48%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Merit Health Natchez but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Quality of care good, but understaffed like all hospitals.
I work with great people, doctors communicate well, and the nurses provide excellent care.
Nurses Say it Straight
These comments are not from nurses at Merit Health Natchez but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Quality of care good, but understaffed like all hospitals.
I work with great people, doctors communicate well, and the nurses provide excellent care.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Merit Health Natchez is known for providing average overall patient satisfaction. Patients have reported that the care team at the hospital can be slow at times in meeting their needs. However, the hospital maintains an average emergency room wait time of 2-3 hours. Additionally, Merit Health Natchez excels in ensuring that patients at the hospital do not acquire infections.
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