CareLuminate Quality and Safety Report
Delta Health System - The Medical Center
1400 E UNION STREET / PO BOX 5247
GREENVILLE, MS
(662) 378-3783
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
55%
Concerning: Bottom 10% Hospital
Based on 55% of 687 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
52%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Delta Health System - The Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Nurses Say it Straight
These comments are not from nurses at Delta Health System - The Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Delta Health System - The Medical Center receives an average overall patient satisfaction rating. Some patients report that the care team can be slow at times in meeting their needs. Additionally, the hospital has a long ER wait time, with an average of over 3 hours for patients to be seen and treated. Furthermore, the hospital does not effectively treat conditions like heart failure and pneumonia, resulting in a higher likelihood of patients returning to the hospital. However, it is worth noting that the hospital excels in ensuring that patients do not acquire infections during their stay.
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