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CareLuminate Quality and Safety Report

Webster General Hospital/ Swing Bed

70 MEDICAL PLAZA
EUPORA, MS
(662) 258-6221

Patient 
Recommendation

Below Average: Bottom 50% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

66%
Below Average: Bottom 50% Hospital

Based on 66% of 52 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
65%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Webster General Hospital/ Swing Bed but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Quality of care is great, staff is likable.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Nurses Say it Straight

These comments are not from nurses at Webster General Hospital/ Swing Bed but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Quality of care is great, staff is likable.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, Webster General Hospital/ Swing Bed offers average performance in terms of mortality rates. Additionally, the hospital stands out with a low emergency room wait and treatment time of less than 2 hours. However, it is important to note that the hospital faces challenges regarding high infection rates.

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of Nurses Recommend to Their Loved Ones

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