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CareLuminate Quality and Safety Report

Memorial Hospital At Gulfport

4500 13TH STREET
GULFPORT, MS
(228) 867-4000

Patient 
Recommendation

Below Average: Bottom 50% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

69%
Below Average: Bottom 50% Hospital

Based on 69% of 682 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
69%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Memorial Hospital At Gulfport but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Confident in loved ones coming, unique services, high specialty level in certain areas.

Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.

Some good care, but seek care elsewhere at times. Good for quick help in trauma situations, but cardiac doctors prioritize revenue and don't always consider patient needs. Fast doctor, but poor outcomes.

Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.

We provide good care, but sometimes lack sufficient CNAs.

Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.

Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.

Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.

Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.

Nurses Say it Straight

These comments are not from nurses at Memorial Hospital At Gulfport but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Confident in loved ones coming, unique services, high specialty level in certain areas.

Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.

Some good care, but seek care elsewhere at times. Good for quick help in trauma situations, but cardiac doctors prioritize revenue and don't always consider patient needs. Fast doctor, but poor outcomes.

Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.

We provide good care, but sometimes lack sufficient CNAs.

Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.

Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.

Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.

Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.

Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Memorial Hospital At Gulfport has an average overall patient satisfaction rating. Patients have reported challenges regarding the cleanliness of the hospital. Additionally, the hospital has multiple significant high-patient-mortality concerns. However, the hospital does have an average emergency room (ER) wait time, with patients typically being seen and treated within 2-3 hours. It is important to note that the hospital's performance in treating conditions such as heart failure could be improved to reduce readmissions.

Nearby Hospitals

Singing River Gulfport
GULFPORT
Patient Recommendation
Estimated Nurse Recommendation
Above Average: Top 50%
70%

of Nurses Recommend to Their Loved Ones

Merit Health Biloxi
Patient Recommendation
Estimated Nurse Recommendation
BILOXI
Concerning: Bottom 10% Hospital
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of Nurses Recommend to Their Loved Ones

Ochsner Medical Center-Hancock
Patient Recommendation
Estimated Nurse Recommendation
BAY SAINT LOUIS
Below Average: Bottom 50% Hospital
69%

of Nurses Recommend to Their Loved Ones

Singing River Health System
Patient Recommendation
Estimated Nurse Recommendation
PASCAGOULA
Above Average: Top 50%
74%

of Nurses Recommend to Their Loved Ones

Highland Community Hospital
Patient Recommendation
Estimated Nurse Recommendation
PICAYUNE
Weak: Bottom 20% Hospital
57%

of Nurses Recommend to Their Loved Ones

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