CareLuminate Quality and Safety Report
Merit Health Biloxi
150 REYNOIR STREET
BILOXI, MS
(228) 432-1571
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
54%
Concerning: Bottom 10% Hospital
Based on 54% of 261 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
51%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Merit Health Biloxi but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Nurses Say it Straight
These comments are not from nurses at Merit Health Biloxi but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Merit Health Biloxi has received low overall patient satisfaction ratings based on the CMS HCAHPS patient ratings and quality data. According to patient feedback, the care team at Merit Health Biloxi can be slow at times in meeting their needs. The hospital has an average emergency room wait time, with patients being seen and treated within an average of 2-3 hours.
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