CareLuminate Quality and Safety Report
Baptist Memorial Hospital Union County
200 HWY 30 WEST
NEW ALBANY, MS
(662) 538-7631
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
80%
Strong: Top 20% Hospital
Based on 80% of 294 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
82%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Baptist Memorial Hospital Union County but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is great, staff is likable.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Nurses Say it Straight
These comments are not from nurses at Baptist Memorial Hospital Union County but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is great, staff is likable.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Baptist Memorial Hospital Union County consistently receives high ratings in overall patient satisfaction, indicating a positive experience for patients. Nurse communication is reported as excellent, highlighting the effective and clear communication provided by the nursing staff. Staff responsiveness is also highly regarded, with patients reporting that their needs are met promptly. The hospital is praised for its quickness in meeting patient needs. Patients express appreciation for the quiet atmosphere within the hospital. While the hospital's mortality rates are average, indicating a standard level of care, the ER wait time at Baptist Memorial Hospital Union County is typical, with patients being seen and treated within 2-3 hours on average.
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