CareLuminate Quality and Safety Report
University Of Mississippi MED Center
2500 N STATE ST
JACKSON, MS
(601) 984-4100
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 1,256 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at University Of Mississippi MED Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is very good, trust colleagues with family members. However, understaffed, challenging to provide individualized care. Nursing staff works hard.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Nurses go above and beyond, prioritizing patient safety, well-being, and prompt communication with doctors for problem resolution.
Highly recommend hospital for quality care.
Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.
I love WakeMed. They don't overload us, they care and listen.
Highly recommend hospital for mother/baby care, complete confidence in department. Would not recommend residency clinic for OB/GYN services.
Depends on department.
Exceptional teamwork and highly trained staff ensure excellent, high-quality care for our patients in this hospital.
Nurses Say it Straight
These comments are not from nurses at University Of Mississippi MED Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is very good, trust colleagues with family members. However, understaffed, challenging to provide individualized care. Nursing staff works hard.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Nurses go above and beyond, prioritizing patient safety, well-being, and prompt communication with doctors for problem resolution.
Highly recommend hospital for quality care.
Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.
I love WakeMed. They don't overload us, they care and listen.
Highly recommend hospital for mother/baby care, complete confidence in department. Would not recommend residency clinic for OB/GYN services.
Depends on department.
Exceptional teamwork and highly trained staff ensure excellent, high-quality care for our patients in this hospital.
Excellent care, well staffed.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
The University of Mississippi MED Center demonstrates an average overall patient satisfaction rating according to CMS HCAHPS patient ratings and quality data. Additionally, the hospital maintains an average emergency room (ER) wait time, with patients being seen and treated within a 2-3 hour timeframe. While the hospital may not excel in treating conditions such as heart failure to prevent readmissions, it excels in ensuring that patients at the hospital do not contract infections.
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