CareLuminate Quality and Safety Report
New ULM Medical Center
1324 FIFTH NORTH STREET
NEW ULM, MN
(507) 217-5000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
76%
Above Average: Top 50%
Based on 76% of 348 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
78%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

Learn More With Our Recently Published:
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at New ULM Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Quality of care is average to above average.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at New ULM Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Quality of care is average to above average.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Highly recommended hospital for family members.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
New ULM Medical Center is recognized for its high overall patient satisfaction, with patients expressing excellent nurse communication and the staff's prompt response to their needs. Patients also report that their needs are met quickly and efficiently. The hospital demonstrates average performance in all measured mortality rates, indicating a standard level of care. Additionally, the hospital's emergency room wait time is on par with the national average, with patients typically being seen and treated within 2-3 hours.
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