CareLuminate Quality and Safety Report
Glacial Ridge Hospital
10 4TH AVENUE SOUTHEAST
GLENWOOD, MN
(320) 634-4521
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
82%
Strong: Top 20% Hospital
Based on 82% of 168 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
85%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Glacial Ridge Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very good care, small hospital, limited services, up-to-date facilities
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Quality of care good, but understaffed like all hospitals.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Quality of care is great, staff is likable.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Glacial Ridge Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very good care, small hospital, limited services, up-to-date facilities
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Quality of care good, but understaffed like all hospitals.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Quality of care is great, staff is likable.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Highly recommended hospital for family members.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Glacial Ridge Hospital receives high overall patient satisfaction ratings. Patients praise the excellent nurse communication and the staff's prompt response to their needs. Patients also appreciate the hospital's efficiency in meeting their needs quickly. The hospital is commended for its cleanliness and the peaceful atmosphere it provides. Glacial Ridge Hospital demonstrates average mortality rates across all measured areas. Additionally, the average emergency room wait time is around 2-3 hours, indicating that patients are seen and treated in a timely manner.
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