CareLuminate Quality and Safety Report
Glencoe Regional Health Services
1805 HENNEPIN AVENUE NORTH
GLENCOE, MN
(320) 864-3121
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 202 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Glencoe Regional Health Services but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Quality of care good, but understaffed like all hospitals.
Depends on the person they see.
Hospitals aren't what you think they are, the reality is quite complex.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Glencoe Regional Health Services but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Quality of care good, but understaffed like all hospitals.
Depends on the person they see.
Hospitals aren't what you think they are, the reality is quite complex.
Highly recommended hospital for family members.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Glencoe Regional Health Services demonstrates overall high patient satisfaction, with patients reporting that staff responds promptly and efficiently to their needs. Patients also acknowledge the hospital's exemplary ability to meet their requirements promptly. Feedback regarding the hospital's cleanliness and quiet atmosphere has been overwhelmingly positive. While the hospital's mortality rates are within the average range, Glencoe Regional Health Services ensures that patients are seen and treated within a reasonable timeframe, with an average emergency room wait time of 2-3 hours.
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