CareLuminate Quality and Safety Report
Mayo Clinic Health System - St James
1101 MOULTON AND PARSONS DRIVE
ST JAMES, MN
(507) 375-8601
Patient
Recommendation
Excellent: Top 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
84%
Excellent: Top 10% Hospital
Based on 84% of 97 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
87%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mayo Clinic Health System - St James but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very good care, small hospital, limited services, up-to-date facilities
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at Mayo Clinic Health System - St James but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very good care, small hospital, limited services, up-to-date facilities
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Mayo Clinic Health System - St James provides an average level of care in terms of mortality rates. Additionally, the hospital stands out for its efficient emergency department, as patients experience a low waiting time and treatment duration of less than 2 hours.
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