CareLuminate Quality and Safety Report
Riverwood Healthcare Center
200 BUNKER HILL DRIVE
AITKIN, MN
(218) 927-5501
Patient
Recommendation
Excellent: Top 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
85%
Excellent: Top 10% Hospital
Based on 85% of 199 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
89%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Riverwood Healthcare Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses Say it Straight
These comments are not from nurses at Riverwood Healthcare Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care in hospital varies by unit, some excel while others fall short.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Riverwood Healthcare Center exhibits high overall patient satisfaction, as reported by patients. The hospital excels in nurse communication, with patients expressing that their needs are promptly attended to by the attentive staff. Patients also commend the hospital for responding quickly to their needs and meeting them with efficiency. Furthermore, patients express positive feedback regarding the hospital's cleanliness and the tranquil atmosphere. In terms of mortality rates, Riverwood Healthcare Center falls within the average range. Lastly, the hospital boasts a low emergency room wait and treatment time, which is less than two hours.
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