CareLuminate Quality and Safety Report
M Health Fairview Southdale Hospital
6401 FRANCE AVENUE SOUTH
EDINA, MN
(952) 892-2101
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
67%
Below Average: Bottom 50% Hospital
Based on 67% of 469 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
67%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at M Health Fairview Southdale Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend Covenant hospital; confident in their new charting system.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Hit or miss with quality of care, standard workflow and level not always great. Speak up for yourself or have someone who can. At Kaiser, focus is not truly understanding and solving patient's problems, priority is quick diagnosis and treatment.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Nurses Say it Straight
These comments are not from nurses at M Health Fairview Southdale Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend Covenant hospital; confident in their new charting system.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Hit or miss with quality of care, standard workflow and level not always great. Speak up for yourself or have someone who can. At Kaiser, focus is not truly understanding and solving patient's problems, priority is quick diagnosis and treatment.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
We care for our patients well, with attentive managers. As a newer nurse, I'm still learning.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
M Health Fairview Southdale Hospital demonstrates average overall patient satisfaction. However, it is important to note that the hospital experiences a longer than average ER wait time, with patients waiting for over 3 hours to be seen and treated. Despite this, the hospital excels in treating conditions such as heart failure, resulting in fewer readmissions. Additionally, M Health Fairview Southdale Hospital maintains exceptional standards in infection prevention, ensuring patients are well-protected during their stay.
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