CareLuminate Quality and Safety Report
Owatonna Hospital
2250 26TH STREET NORTHWEST
OWATONNA, MN
(507) 977-2323
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
76%
Above Average: Top 50%
Based on 76% of 320 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
78%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Owatonna Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very good care, small hospital, limited services, up-to-date facilities
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care good, but understaffed like all hospitals.
Hospitals aren't what you think they are, the reality is quite complex.
Quality of care is average to above average.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses Say it Straight
These comments are not from nurses at Owatonna Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very good care, small hospital, limited services, up-to-date facilities
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care good, but understaffed like all hospitals.
Hospitals aren't what you think they are, the reality is quite complex.
Quality of care is average to above average.
Quality of care in hospital varies by unit, some excel while others fall short.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Owatonna Hospital stands out for its high overall patient satisfaction. Patients consistently report excellent nurse communication and good responsiveness from the staff in meeting their needs quickly. The hospital demonstrates average mortality rates across all measured areas. The average ER wait time of 2-3 hours ensures patients are seen and treated within a reasonable timeframe. Owatonna Hospital also excels in effectively treating conditions like pneumonia to prevent patients from returning. However, the hospital does face challenges with high infection rates.
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