CareLuminate Quality and Safety Report
Park Nicollet Methodist Hospital
6500 EXCELSIOR BLVD
SAINT LOUIS PARK, MN
(952) 993-5000
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
80%
Strong: Top 20% Hospital
Based on 80% of 1,028 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
82%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Park Nicollet Methodist Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Hospital care: high quality and even personally chose it for my own surgery.
Quality of care is good; I would honestly say it's comparable to other hospitals in the area.
Feel comfortable referring to my facility.
Comfortable referring family, very good nursing care. Professional nurses. Better quality than previous hospital. Selective hiring. New nurse program, additional training.
"It's hit or miss, great care on some units but med-surg units suffer due to inconsistent staffing ratios."
Staffing issues sometimes result in decreased promptness. Family presence may be required for excellent quality of care.
Patient load heavy, hard to properly check on all patients. Instances of 3-hour delays in entering patient's room.
KU health system takes good care, staff works hard, better than others in staffing.
Quality of care worth long drive; valuable resources; strong legacy; dedicated staff; less turnover; cohesive team; better care.
Nurses Say it Straight
These comments are not from nurses at Park Nicollet Methodist Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Hospital care: high quality and even personally chose it for my own surgery.
Quality of care is good; I would honestly say it's comparable to other hospitals in the area.
Feel comfortable referring to my facility.
Comfortable referring family, very good nursing care. Professional nurses. Better quality than previous hospital. Selective hiring. New nurse program, additional training.
"It's hit or miss, great care on some units but med-surg units suffer due to inconsistent staffing ratios."
Staffing issues sometimes result in decreased promptness. Family presence may be required for excellent quality of care.
Patient load heavy, hard to properly check on all patients. Instances of 3-hour delays in entering patient's room.
KU health system takes good care, staff works hard, better than others in staffing.
Quality of care worth long drive; valuable resources; strong legacy; dedicated staff; less turnover; cohesive team; better care.
Confidently recommend our hospital for excellent care to anyone I love, we strive for quality.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Park Nicollet Methodist Hospital is recognized for its high overall patient satisfaction. The hospital demonstrates an average performance in every measured mortality rate. However, it is important to note that the hospital experiences a longer than average wait time in the emergency room, with patients waiting over 3 hours on average to be seen and treated. Furthermore, the hospital shows room for improvement in effectively treating conditions such as heart attacks and heart failure, resulting in patients needing to return to the hospital. Conversely, the hospital excels in its efforts to prevent infections, providing a level of care that is above the national average. Patients can expect a satisfactory experience at Park Nicollet Methodist Hospital, although wait times and certain medical conditions may require further consideration.
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