CareLuminate Quality and Safety Report
Lake Region Healthcare Corporation
712 SOUTH CASCADE STREET
FERGUS FALLS, MN
(218) 736-8000
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
77%
Good: Top 25% Hospital
Based on 77% of 347 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
79%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Lake Region Healthcare Corporation but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care good, but understaffed like all hospitals.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care is average to above average.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Lake Region Healthcare Corporation but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care good, but understaffed like all hospitals.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care is average to above average.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Quality is good at times, but staffing issues are decreasing overall care quality.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Lake Region Healthcare Corporation has been consistently providing high-quality care to its patients, as indicated by the overall very high patient satisfaction ratings. Patients have commended the excellent nurse communication and the staff's promptness in responding to their needs. Furthermore, the hospital has been successful in meeting patients' needs quickly and creating a tranquil atmosphere. While the hospital's mortality rates are average, it excels in effectively treating conditions like pneumonia, reducing the need for patients to return. However, it is noteworthy that the hospital faces challenges concerning high infection rates. Additionally, the hospital maintains an average emergency room wait time of 2-3 hours, ensuring patients are seen and treated in a timely manner.
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