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CareLuminate Quality and Safety Report

Winona Health Services

855 MANKATO AVENUE
WINONA, MN
(507) 454-3650

Patient 
Recommendation

Poor: Bottom 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

61%
Poor: Bottom 25% Hospital

Based on 61% of 185 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
59%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Winona Health Services but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Very good care, small hospital, limited services, up-to-date facilities

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Quality of care is average to above average.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Nurses Say it Straight

These comments are not from nurses at Winona Health Services but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Very good care, small hospital, limited services, up-to-date facilities

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Quality of care is average to above average.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Winona Health Services demonstrates high overall patient satisfaction, highlighting the quality of care provided. The hospital showcases average performance in every measured mortality rate, indicating a consistent outcome for patients. Patients can expect an average emergency room wait time of 2-3 hours, demonstrating efficient and timely service. However, the hospital faces challenges in maintaining low infection rates, an area that requires improvement to ensure patient safety.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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