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CareLuminate Quality and Safety Report

Essentia Health Duluth

502 EAST SECOND STREET
DULUTH, MN
(218) 786-2652

Patient 
Recommendation

Good: Top 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

77%
Good: Top 25% Hospital

Based on 77% of 259 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
79%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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NA Hospital Quality Report

Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Essentia Health Duluth but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Hospitals aren't what you think they are, the reality is quite complex.

Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.

Highly recommended hospital for family members.

Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Nurses Say it Straight

These comments are not from nurses at Essentia Health Duluth but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Hospitals aren't what you think they are, the reality is quite complex.

Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.

Highly recommended hospital for family members.

Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Essentia Health Duluth has received high overall patient satisfaction ratings. Patients specifically highlight excellent nurse communication and the staff's prompt response to their needs. The hospital is known for meeting patients' needs quickly and efficiently. It also performs above the average in preventing infections, ensuring a safe environment for hospitalized patients. Additionally, Essentia Health Duluth has an average performance in every measured mortality rate.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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CLOQUET
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of Nurses Recommend to Their Loved Ones

Lake View Memorial Hospital
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Estimated Nurse Recommendation
TWO HARBORS
Outstanding: Top 5% Hospital
92%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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