CareLuminate Quality and Safety Report
Mayo Clinic Health System In Red Wing
701 HEWITT BOULEVARD
RED WING, MN
(651) 267-5000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
71%
Above Average: Top 50%
Based on 71% of 323 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
71%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mayo Clinic Health System In Red Wing but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very good care, small hospital, limited services, up-to-date facilities
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Quality of care good, but understaffed like all hospitals.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Depends on the person they see.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Nurses Say it Straight
These comments are not from nurses at Mayo Clinic Health System In Red Wing but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very good care, small hospital, limited services, up-to-date facilities
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Quality of care good, but understaffed like all hospitals.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Depends on the person they see.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Mayo Clinic Health System in Red Wing exhibits high overall patient satisfaction based on CMS HCAHPS patient ratings. Patients commend the staff for their prompt response in addressing their needs and for consistently meeting their requirements in a timely manner. Though the hospital's mortality rates fall within average measures, its emergency department maintains an average wait time for patients, with an average duration of 2-3 hours for evaluation and treatment. However, the hospital faces challenges with higher infection rates.
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