CareLuminate Quality and Safety Report
Sparrow Ionia Hospital
3565 S STATE ROAD
IONIA, MI
(616) 527-4200
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
71%
Above Average: Top 50%
Based on 71% of 224 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
71%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Sparrow Ionia Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very good care, small hospital, limited services, up-to-date facilities
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Hospitals aren't what you think they are, the reality is quite complex.
Level of care at hospital is outstanding
Nurses Say it Straight
These comments are not from nurses at Sparrow Ionia Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very good care, small hospital, limited services, up-to-date facilities
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Hospitals aren't what you think they are, the reality is quite complex.
Level of care at hospital is outstanding
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Sparrow Ionia Hospital has received high patient satisfaction ratings, indicating a strong quality of care provided. Patients have praised the hospital's nurse communication, with staff being responsive and meeting their needs quickly. The hospital is also commended for its cleanliness and quiet atmosphere, contributing to a positive patient experience. In terms of outcomes, Sparrow Ionia Hospital demonstrates average mortality rates. Additionally, the hospital's average emergency room wait time is around 2-3 hours, ensuring patients are seen and treated in a timely manner.
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Below Average: Bottom 50% Hospital
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of Nurses Recommend to Their Loved Ones