CareLuminate Quality and Safety Report
Marlette Regional Hospital
2770 MAIN STREET
MARLETTE, MI
(989) 635-4000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
76%
Above Average: Top 50%
Based on 76% of 62 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
78%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Marlette Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Depends on the person they see.
Quality of care is great, staff is likable.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at Marlette Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Depends on the person they see.
Quality of care is great, staff is likable.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Marlette Regional Hospital delivers a level of care that holds an average standing when it comes to measured mortality rates. Additionally, the hospital excels in providing efficient emergency services, with an exceptionally low wait and treatment time in the emergency room, which is less than two hours. These facts reflect the professionalism and effectiveness of Marlette Regional Hospital in providing quality care to its patients.
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