CareLuminate Quality and Safety Report
Henry Ford Health West Bloomfield Hospital
6777 WEST MAPLE ROAD
WEST BLOOMFIELD, MI
(248) 325-1000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 707 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Henry Ford Health West Bloomfield Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Quality of care in our hospital is really good.
Our care is great despite declining healthcare, with better staffing ratio and necessary resources. Not all rainbows and fairytales.
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Exceptional care. Incredibly strong nurses. Genuine care. Saint Luke's on the Plaza cannot match the quality of care. East is unmatched.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Nurses Say it Straight
These comments are not from nurses at Henry Ford Health West Bloomfield Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Quality of care in our hospital is really good.
Our care is great despite declining healthcare, with better staffing ratio and necessary resources. Not all rainbows and fairytales.
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Exceptional care. Incredibly strong nurses. Genuine care. Saint Luke's on the Plaza cannot match the quality of care. East is unmatched.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Henry Ford Health West Bloomfield Hospital has an average overall patient satisfaction rating. The hospital performs at an average level in terms of mortality rates for various conditions. However, one area of concern is the long wait time in the emergency room, with patients waiting for over 3 hours on average to be seen and treated. Additionally, the hospital does not demonstrate strong outcomes in treating conditions such as heart attacks, heart failure, and pneumonia, which may result in patients needing to return to the hospital for further treatment. On the positive side, the hospital excels in preventing infections among its patients.
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