CareLuminate Quality and Safety Report
MyMichigan Medical Center Midland
4000 WELLNESS DRIVE
MIDLAND, MI
(989) 839-3000
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
78%
Good: Top 25% Hospital
Based on 78% of 900 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Nurse Recommendation
85%
of Nurses Recommend to Their Loved Ones
Based on 27 CareLuminate interviews with nurses that work at Mymichigan Medical Center Midland.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
Shortened actual comments from nurses working at Mymichigan Medical Center Midland
Confidently recommend our hospital for excellent care to anyone I love, we strive for quality.
I would feel comfortable receiving treatment here myself. I have confidence in the doctors, nurses, and support staff.
Highly recommend our hospital, compared to others. Friends from nursing school working elsewhere share horror stories.
Absolutely recommend for family. Great nursing team. ED always hectic, constantly busy.
Strong commitment to quality care, would share with family.
"Good quality care, but better doctors with closer community relationships elsewhere."
Shorter version: Excellent care, educated staff, doctors advocate for patients, interdisciplinary team, would recommend any unit for loved ones.
We all go above and beyond to provide the best care. We are truly personable and genuinely care about our patients.
Good care, certain specialties elsewhere. Great hospitalist and pulmonary teams, but for cardiology, go to Covenant. Better ICU team at Midland.
Nurses Say it Straight
Shortened actual comments from nurses working at Mymichigan Medical Center Midland
Confidently recommend our hospital for excellent care to anyone I love, we strive for quality.
I would feel comfortable receiving treatment here myself. I have confidence in the doctors, nurses, and support staff.
Highly recommend our hospital, compared to others. Friends from nursing school working elsewhere share horror stories.
Absolutely recommend for family. Great nursing team. ED always hectic, constantly busy.
Strong commitment to quality care, would share with family.
"Good quality care, but better doctors with closer community relationships elsewhere."
Shorter version: Excellent care, educated staff, doctors advocate for patients, interdisciplinary team, would recommend any unit for loved ones.
We all go above and beyond to provide the best care. We are truly personable and genuinely care about our patients.
Good care, certain specialties elsewhere. Great hospitalist and pulmonary teams, but for cardiology, go to Covenant. Better ICU team at Midland.
MyMich hospital - easy access to transfers, Covenant hospital - stronger pediatric competency
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Mymichigan Medical Center Midland demonstrates high overall patient satisfaction, with a notable focus on ensuring patients at the hospital do not acquire infections. The hospital follows stringent protocols to maintain a clean and safe environment. Additionally, the hospital showcases an average emergency room wait time of 2-3 hours, ensuring prompt attention and treatment for patients. However, it is important to note that the hospital faces multiple significant high-patient-mortality concerns, indicating areas of improvement in certain aspects of patient care.
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