CareLuminate Quality and Safety Report
Holland Community Hospital
602 MICHIGAN AVE
HOLLAND, MI
(616) 392-5141
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
80%
Strong: Top 20% Hospital
Based on 80% of 328 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
82%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Holland Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend loved ones to receive care
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Floors: Excellent care. ER: Not up to par,
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Excellent care provided to patients, mostly.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Nurses Say it Straight
These comments are not from nurses at Holland Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend loved ones to receive care
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Floors: Excellent care. ER: Not up to par,
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Excellent care provided to patients, mostly.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Holland Community Hospital has received high overall patient satisfaction ratings according to the CMS HCAHPS patient ratings and quality data. Patients have consistently reported that the staff was prompt in responding to their needs and the hospital excels in meeting their needs quickly. Additionally, the hospital has average rates for measured mortality, indicating comparable performance to other healthcare providers. The hospital also has an average emergency room (ER) wait time, with patients being seen and treated, on average, within 2-3 hours.
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