CareLuminate Quality and Safety Report
Promedica Charles And Virginia Hickman Hospital
5640 N ADRIAN HIGHWAY
ADRIAN, MI
(517) 265-0900
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 553 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Promedica Charles And Virginia Hickman Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Decent quality of care in our hospital.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Nurses Say it Straight
These comments are not from nurses at Promedica Charles And Virginia Hickman Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Decent quality of care in our hospital.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Promedica Charles And Virginia Hickman Hospital has an average overall patient satisfaction rating. In terms of mortality rates, the hospital ranks average in every measured category. However, one area of concern is the hospital's long emergency room wait time, with patients waiting on average over 3 hours to be seen and treated. Additionally, the hospital faces challenges in maintaining low infection rates.
Nearby Hospitals
Fulton County Health Center
WAUSEON
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
68%
of Nurses Recommend to Their Loved Ones
University Of Toledo Medical Center
Patient Recommendation
Estimated Nurse Recommendation
TOLEDO
Weak: Bottom 20% Hospital
56%
of Nurses Recommend to Their Loved Ones
Trinity Health ANN Arbor Hospital
Patient Recommendation
Estimated Nurse Recommendation
ANN ARBOR
Above Average: Top 50%
78%
of Nurses Recommend to Their Loved Ones
Promedica Toledo Hospital
Patient Recommendation
Estimated Nurse Recommendation
TOLEDO
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones
Chelsea Hospital
Patient Recommendation
Estimated Nurse Recommendation
CHELSEA
Outstanding: Top 5% Hospital
91%
of Nurses Recommend to Their Loved Ones