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CareLuminate Quality and Safety Report

Nantucket Cottage Hospital

57 PROSPECT STREET
NANTUCKET, MA
(508) 228-1200

Patient 
Recommendation

Excellent: Top 10% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

83%
Excellent: Top 10% Hospital

Based on 83% of 90 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
86%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Nantucket Cottage Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Quality of care is average to above average.

Decent quality of care in our hospital.

Level of care at hospital is outstanding

Nurses Say it Straight

These comments are not from nurses at Nantucket Cottage Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Quality of care is average to above average.

Decent quality of care in our hospital.

Level of care at hospital is outstanding

Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, Nantucket Cottage Hospital demonstrates average mortality rates across all measured aspects. The hospital also boasts an average emergency room wait time, with patients typically being seen and treated within 2-3 hours. Notably, the hospital excels in effectively treating conditions such as pneumonia, thereby minimizing the need for patients to return. However, it is important to note that the hospital does face challenges in maintaining low infection rates. Overall, these findings provide an unbiased review of the quality of care at Nantucket Cottage Hospital.

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I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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