CareLuminate Quality and Safety Report
Falmouth Hospital
67 & 100 TER HEUN DRIVE
FALMOUTH, MA
(508) 548-5300
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
69%
Below Average: Bottom 50% Hospital
Based on 69% of 565 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
69%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Falmouth Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Depends on the person they see.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nurses Say it Straight
These comments are not from nurses at Falmouth Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Depends on the person they see.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Falmouth Hospital demonstrates an average level of overall patient satisfaction, as reported by CMS HCAHPS ratings and quality data. The hospital exhibits an average emergency room wait time, with patients typically being seen and treated within a timeframe of 2-3 hours. However, Falmouth Hospital faces challenges in effectively treating conditions such as heart attacks and pneumonia, resulting in a higher likelihood of patients returning to the hospital for further treatment. Additionally, the hospital has encountered difficulties in managing infection rates, which have been reported as high.
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