CareLuminate Quality and Safety Report
Beth Israel Deaconess Hospital - Milton
199 REEDSDALE ROAD
MILTON, MA
(617) 696-4600
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 529 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Beth Israel Deaconess Hospital - Milton but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Nurses Say it Straight
These comments are not from nurses at Beth Israel Deaconess Hospital - Milton but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Beth Israel Deaconess Hospital - Milton provides care with an average overall patient satisfaction. Some patients have reported that the care team can be slow in meeting their needs. Additionally, the hospital has a long ER wait time, with patients waiting for over 3 hours to be seen and treated. It appears that the hospital does not perform well in treating conditions such as heart failure and pneumonia, leading to patients needing to return. However, it is worth noting that the hospital excels in preventing infections among its patients.
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