CareLuminate Quality and Safety Report
Milford Regional Medical Center
14 PROSPECT STREET
MILFORD, MA
(508) 473-1190
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
78%
Good: Top 25% Hospital
Based on 78% of 571 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
80%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Milford Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Level of care at hospital is outstanding
Highly recommended hospital for family members.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality of care is average to above average.
Quality of care is great, staff is likable.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care is good overall, but varies by unit.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Nurses Say it Straight
These comments are not from nurses at Milford Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Level of care at hospital is outstanding
Highly recommended hospital for family members.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality of care is average to above average.
Quality of care is great, staff is likable.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care is good overall, but varies by unit.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Quality of care in our hospital is really good.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Milford Regional Medical Center has achieved high overall patient satisfaction ratings. Additionally, the hospital has implemented effective measures to prevent infections among its patients. However, it is important to note that the hospital tends to have a long average ER wait time, with patients waiting for over 3 hours on average to be seen and treated.
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