CareLuminate Quality and Safety Report
Cape Cod Healthcare
27 PARK STREET
HYANNIS, MA
(508) 771-1800
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
72%
Above Average: Top 50%
Based on 72% of 2,933 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
73%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Cape Cod Healthcare but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Quality of care varies at our hospital; some nurses are compassionate and dedicated, while others are motivated solely by pay.
Quality of care depends on specific floors, recommend going where trust in care provided.
Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.
Quality of care varies based on factors including stress level, patient load, and staffing; sometimes we have 5-6 patients.
Lack of attention to patients. Concerned about understaffing and lack of communication. Patients unaware of treatment. Focus on documentation and money. Inadequate resources.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Standalone ER, serves community. Transfer labor/delivery & pediatrics cases. People come based on personal connections.
Overworked nurses, lack of care on regular floors. ER constantly full with burnout. Recommend NICU and trauma.
Nurses Say it Straight
These comments are not from nurses at Cape Cod Healthcare but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Quality of care varies at our hospital; some nurses are compassionate and dedicated, while others are motivated solely by pay.
Quality of care depends on specific floors, recommend going where trust in care provided.
Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.
Quality of care varies based on factors including stress level, patient load, and staffing; sometimes we have 5-6 patients.
Lack of attention to patients. Concerned about understaffing and lack of communication. Patients unaware of treatment. Focus on documentation and money. Inadequate resources.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Standalone ER, serves community. Transfer labor/delivery & pediatrics cases. People come based on personal connections.
Overworked nurses, lack of care on regular floors. ER constantly full with burnout. Recommend NICU and trauma.
Truman is preferred due to its smaller size, allowing for a more personal experience compared to the larger KU hospital.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Cape Cod Healthcare receives an average overall patient satisfaction rating. Patient feedback indicates that there are instances where the care team may be slow in meeting their needs. The hospital, unfortunately, has a long ER wait time, with patients waiting for over 3 hours on average to be seen and treated. However, Cape Cod Healthcare excels in preventing infections, performing above-average in ensuring patients at the hospital do not acquire infections. There is room for improvement in effectively treating conditions like pneumonia to reduce the likelihood of patients returning to the hospital.
Nearby Hospitals
Falmouth Hospital
FALMOUTH
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones
Martha's Vineyard Hospital Inc
Patient Recommendation
Estimated Nurse Recommendation
OAK BLUFFS
Strong: Top 20% Hospital
85%
of Nurses Recommend to Their Loved Ones
Beth Israel Deaconess Hospital Plymouth
Patient Recommendation
Estimated Nurse Recommendation
PLYMOUTH
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones
Nantucket Cottage Hospital
Patient Recommendation
Estimated Nurse Recommendation
NANTUCKET
Excellent: Top 10% Hospital
86%
of Nurses Recommend to Their Loved Ones
Southcoast Hospitals Group
Patient Recommendation
Estimated Nurse Recommendation
FALL RIVER
Below Average: Bottom 50% Hospital
67%
of Nurses Recommend to Their Loved Ones