CareLuminate Quality and Safety Report
Mount Auburn Hospital
330 MOUNT AUBURN STREET
CAMBRIDGE, MA
(617) 492-3500
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 1,593 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mount Auburn Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Overall, excellent care in LD, unsure about other areas. Close to home, good community hospital.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Floors: Excellent care. ER: Not up to par,
Exceptional care. Incredibly strong nurses. Genuine care. Saint Luke's on the Plaza cannot match the quality of care. East is unmatched.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Nurses Say it Straight
These comments are not from nurses at Mount Auburn Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Overall, excellent care in LD, unsure about other areas. Close to home, good community hospital.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Floors: Excellent care. ER: Not up to par,
Exceptional care. Incredibly strong nurses. Genuine care. Saint Luke's on the Plaza cannot match the quality of care. East is unmatched.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Mount Auburn Hospital provides high overall patient satisfaction and patients are seen and treated in a timely manner, with an average ER wait time of 2-3 hours. However, the hospital faces challenges in effectively treating conditions such as heart attacks, heart failure, and pneumonia to prevent patient readmissions. Despite these challenges, the hospital excels in infection prevention, ensuring that patients are well-protected during their stay.
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