CareLuminate Quality and Safety Report
University Of MD St Joseph Medical Center
7601 OSLER DRIVE
TOWSON, MD
(410) 337-1000
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
79%
Strong: Top 20% Hospital
Based on 79% of 1,175 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
81%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at University Of MD St Joseph Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care varies at our hospital; some nurses are compassionate and dedicated, while others are motivated solely by pay.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Highly skilled and capable doctors and nurses, confident and comfortable with their level of care, compared to healthcare options in Kansas City.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
Excellent care, best possible for all.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Nurses Say it Straight
These comments are not from nurses at University Of MD St Joseph Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care varies at our hospital; some nurses are compassionate and dedicated, while others are motivated solely by pay.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Highly skilled and capable doctors and nurses, confident and comfortable with their level of care, compared to healthcare options in Kansas City.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
Excellent care, best possible for all.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Would recommend high-risk women go to Overland Park for delivery; Level III NICU, but no ECMO, trachs, or complex heart surgeries.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
University of MD St Joseph Medical Center has high overall patient satisfaction. However, it is important to note that the hospital has a lengthy average ER wait time of over 3 hours for patients to be seen and treated. While the hospital does not excel in treating conditions like heart attacks, leading to patients having to return, it does boast a commendable record in managing conditions such as heart failure, resulting in decreased hospital readmissions. Notably, the hospital goes above the average standard in safeguarding patients from infections.
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