CareLuminate Quality and Safety Report
University Of MD Shore Medical Center At Easton
219 SOUTH WASHINGTON STREET
EASTON, MD
(410) 822-1000
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
54%
Concerning: Bottom 10% Hospital
Based on 54% of 401 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
51%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at University Of MD Shore Medical Center At Easton but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.
Nurses Say it Straight
These comments are not from nurses at University Of MD Shore Medical Center At Easton but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
The quality of care at University Of MD Shore Medical Center At Easton is notable for certain aspects. However, there are areas for improvement that should be considered by prospective patients. Patient satisfaction, in general, is relatively low. Some patients have reported that the care team can be slow at times in meeting their needs. While the hospital's mortality rates are average across all measured areas, it is important to note that the hospital has an extended wait time in the Emergency Room, with an average of over 3 hours for patients to be seen and treated. Additionally, the hospital could enhance its efforts in treating conditions like heart attacks to reduce readmission rates. However, the hospital excels in preventing infections among its patients. Overall, consumers should carefully consider these factors when making decisions about their healthcare.
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