CareLuminate Quality and Safety Report
Johns Hopkins Hospital, The
600 NORTH WOLFE STREET
BALTIMORE, MD
(410) 955-5000
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
82%
Strong: Top 20% Hospital
Based on 82% of 3,134 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
85%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Johns Hopkins Hospital, The but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
KU > AdventHealth. Chased doctors at AH, missed things. KU's provider team proactive in potassium replacement and pain management.
High quality of care, nurses go extra mile, limited resources, great advocacy, good education and training, abundant resources.
KU health system takes good care, staff works hard, better than others in staffing.
Quality of care at ST. Lukes excellent. Nurse governance allows voice to improve care, impacting quality.
ICUs provide good care, but understaffed floors lead to a decline in quality, with inadequate time for patients and inconsistent care from CNAs and Resource Nurses.
Hospital highly recommended; quality of care truly excellent for anyone I care about.
High quality providers and care, cutting edge medicine, ensuring newest and advanced care for patients.
Nursing care depends on individual nurses and workload. Traveler nurses may lack investment and familiarity, causing delays and confusion.
Quality of care varies by department; better staffing in cardiac unit leads to better patient outcomes, but main hospital has lower staffing and lower quality care.
Nurses Say it Straight
These comments are not from nurses at Johns Hopkins Hospital, The but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
KU > AdventHealth. Chased doctors at AH, missed things. KU's provider team proactive in potassium replacement and pain management.
High quality of care, nurses go extra mile, limited resources, great advocacy, good education and training, abundant resources.
KU health system takes good care, staff works hard, better than others in staffing.
Quality of care at ST. Lukes excellent. Nurse governance allows voice to improve care, impacting quality.
ICUs provide good care, but understaffed floors lead to a decline in quality, with inadequate time for patients and inconsistent care from CNAs and Resource Nurses.
Hospital highly recommended; quality of care truly excellent for anyone I care about.
High quality providers and care, cutting edge medicine, ensuring newest and advanced care for patients.
Nursing care depends on individual nurses and workload. Traveler nurses may lack investment and familiarity, causing delays and confusion.
Quality of care varies by department; better staffing in cardiac unit leads to better patient outcomes, but main hospital has lower staffing and lower quality care.
Safe and exceptional care, with some staffing delays. Overall, a great experience.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Johns Hopkins Hospital, The, is recognized for its high overall patient satisfaction. Patients have praised the hospital for its quiet atmosphere. However, it is important to note that the hospital has a long average ER wait time, with patients waiting over 3 hours to be seen and treated. Furthermore, the hospital's performance in treating conditions such as heart attacks and pneumonia falls short, leading to a higher likelihood of patients needing to return for further treatment.
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