CareLuminate Quality and Safety Report
Northern Light Sebasticook Valley Hospital
447 NORTH MAIN STREET
PITTSFIELD, ME
(207) 487-5141
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 109 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Northern Light Sebasticook Valley Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Quality of care is average to above average.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nurses Say it Straight
These comments are not from nurses at Northern Light Sebasticook Valley Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Quality of care is average to above average.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Northern Light Sebasticook Valley Hospital demonstrates average overall patient satisfaction. As assessed by the CMS HCAHPS patient ratings and quality data, the hospital possesses average mortality rates across all measured categories. Furthermore, the facility maintains an average emergency room wait time, with patients typically receiving prompt attention and treatment within a range of 2-3 hours.
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of Nurses Recommend to Their Loved Ones
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of Nurses Recommend to Their Loved Ones
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of Nurses Recommend to Their Loved Ones
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Excellent: Top 10% Hospital
86%
of Nurses Recommend to Their Loved Ones