CareLuminate Quality and Safety Report
Millinocket Regional Hospital
200 SOMERSET STREET
MILLINOCKET, ME
(207) 723-5161
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
80%
Strong: Top 20% Hospital
Based on 80% of 128 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
82%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Millinocket Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Quality of care good, but understaffed like all hospitals.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Depends on the person they see.
Decent quality of care in our hospital.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Nurses Say it Straight
These comments are not from nurses at Millinocket Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Quality of care good, but understaffed like all hospitals.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Depends on the person they see.
Decent quality of care in our hospital.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Millinocket Regional Hospital demonstrates high overall patient satisfaction rates, as reported by patients. Specifically, patients express that nurse communication is excellent and the staff is prompt in responding to their needs, meeting them quickly. Additionally, patients have a positive perception of the hospital's cleanliness. In terms of mortality rates, the hospital is average across all measured areas. However, it is important to note that the hospital's performance in effectively treating conditions like heart failure, resulting in reduced readmissions, is not at optimal levels. These objective facts provide a comprehensive overview of the quality of care at Millinocket Regional Hospital.
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