CareLuminate Quality and Safety Report
Northern Light Blue Hill Memorial Hospital
57 WATER STREET
BLUE HILL, ME
(207) 374-2836
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 68 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Northern Light Blue Hill Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Hospitals aren't what you think they are, the reality is quite complex.
Quality of care is average to above average.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Northern Light Blue Hill Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Hospitals aren't what you think they are, the reality is quite complex.
Quality of care is average to above average.
Highly recommended hospital for family members.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Northern Light Blue Hill Memorial Hospital has shown consistent performance in all measured mortality rates. Additionally, the hospital maintains an average wait time in its emergency room, where patients typically receive care within 2-3 hours.
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