CareLuminate Quality and Safety Report
Northern Light Maine Coast Hospital
50 UNION STREET
ELLSWORTH, ME
(207) 664-5608
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 434 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Northern Light Maine Coast Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Hospitals aren't what you think they are, the reality is quite complex.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at Northern Light Maine Coast Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Hospitals aren't what you think they are, the reality is quite complex.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Northern Light Maine Coast Hospital has an average overall patient satisfaction rating according to CMS HCAHPS patient ratings. The hospital performs at an average level in terms of every measured mortality rate. One area of concern is the long wait time in the Emergency Room, with patients waiting for over 3 hours on average before being seen and treated. Additionally, the hospital faces challenges in controlling infection rates, which are higher than average.
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Northern Light Blue Hill Memorial Hospital
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Patient Recommendation
Estimated Nurse Recommendation
Above Average: Top 50%
75%
of Nurses Recommend to Their Loved Ones
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Patient Recommendation
Estimated Nurse Recommendation
BANGOR
Excellent: Top 10% Hospital
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of Nurses Recommend to Their Loved Ones
Northern Light Eastern Maine Medical Center
Patient Recommendation
Estimated Nurse Recommendation
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Poor: Bottom 25% Hospital
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of Nurses Recommend to Their Loved Ones
Waldo County General Hospital
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Estimated Nurse Recommendation
BELFAST
Below Average: Bottom 50% Hospital
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of Nurses Recommend to Their Loved Ones
Waldo County General Hospital
Patient Recommendation
Estimated Nurse Recommendation
BELFAST
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones