CareLuminate Quality and Safety Report
Providence Alaska Medical Center
3200 PROVIDENCE DRIVE
ANCHORAGE, AK
(907) 562-2211
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
76%
Above Average: Top 50%
Based on 76% of 295 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
78%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Providence Alaska Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"Our care is great, don't hesitate to come here. There are always people to help with heavy patients. Management is really good."
Best place for quality care.
Complete confidence in quality of care, would recommend to loved ones.
Recommend family members sick - my hospital - good quality care.
I would definitely refer someone I love to my hospital; the care here is truly excellent.
I recommend coming here.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Certain surgeons are better; overall hospital care is safe.
Confidently recommend our hospital for excellent care to anyone I love, we strive for quality.
Nurses Say it Straight
These comments are not from nurses at Providence Alaska Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"Our care is great, don't hesitate to come here. There are always people to help with heavy patients. Management is really good."
Best place for quality care.
Complete confidence in quality of care, would recommend to loved ones.
Recommend family members sick - my hospital - good quality care.
I would definitely refer someone I love to my hospital; the care here is truly excellent.
I recommend coming here.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Certain surgeons are better; overall hospital care is safe.
Confidently recommend our hospital for excellent care to anyone I love, we strive for quality.
It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Providence Alaska Medical Center demonstrates average overall patient satisfaction. However, it is important to note that the hospital's emergency room experiences a lengthy wait time for patients seeking care. On average, patients at the hospital may have to wait for over 3 hours to be seen and treated in the ER.
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