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CareLuminate Quality and Safety Report

North Caddo Medical Center

815 SOUTH PINE STREET
VIVIAN, LA
(318) 375-3235

Patient 
Recommendation

Below Average: Bottom 50% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

68%
Below Average: Bottom 50% Hospital

Based on 68% of 76 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
68%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at North Caddo Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Trust the quality of care, feel safe here receiving treatment in our hospital.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.

Nurses Say it Straight

These comments are not from nurses at North Caddo Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Trust the quality of care, feel safe here receiving treatment in our hospital.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.

Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, North Caddo Medical Center has demonstrated average results in all measured mortality rates.

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

Ochsner LSU Health Shreveport
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of Nurses Recommend to Their Loved Ones

Willis Knighton Medical Center, Inc
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of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
SHREVEPORT
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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
(or email us at info@careluminate.com)

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