CareLuminate Quality and Safety Report
Union General Hospital
901 JAMES AVE
FARMERVILLE, LA
(318) 368-9751
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
82%
Strong: Top 20% Hospital
Based on 82% of 31 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
85%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Union General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Hospitals aren't what you think they are, the reality is quite complex.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Nurses Say it Straight
These comments are not from nurses at Union General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Hospitals aren't what you think they are, the reality is quite complex.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Union General Hospital demonstrates an average performance in every measured mortality rate. Additionally, the hospital is noteworthy for its low Emergency Room (ER) wait and treatment time, with patients experiencing a wait and treatment time of less than 2 hours. These statistics indicate an efficient and timely delivery of care at Union General Hospital.
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