CareLuminate Quality and Safety Report
Ochsner LSU Health Shreveport-St Mary Medical Cent
911 MARGARET PLACE
SHREVEPORT, LA
(318) 626-4300
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 123 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Ochsner LSU Health Shreveport-St Mary Medical Cent but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Nurses Say it Straight
These comments are not from nurses at Ochsner LSU Health Shreveport-St Mary Medical Cent but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Ochsner LSU Health Shreveport-St Mary Medical Center shows an average overall patient satisfaction. Patients have reported that the care team can be slow at times in meeting their needs. In terms of mortality rates, the hospital is average across all measured categories. However, the hospital excels in ensuring that patients do not contract infections during their stay.
Nearby Hospitals
Specialists Hospital Shreveport
SHREVEPORT
Patient Recommendation
Estimated Nurse Recommendation
Excellent: Top 10% Hospital
87%
of Nurses Recommend to Their Loved Ones
Ochsner LSU Health Shreveport
Patient Recommendation
Estimated Nurse Recommendation
SHREVEPORT
Below Average: Bottom 50% Hospital
68%
of Nurses Recommend to Their Loved Ones
Willis Knighton Medical Center, Inc
Patient Recommendation
Estimated Nurse Recommendation
SHREVEPORT
Above Average: Top 50%
73%
of Nurses Recommend to Their Loved Ones
Ochsner LSU Health Shreveport
Patient Recommendation
Estimated Nurse Recommendation
SHREVEPORT
Below Average: Bottom 50% Hospital
68%
of Nurses Recommend to Their Loved Ones
Christus Shreveport-Bossier Health System
Patient Recommendation
Estimated Nurse Recommendation
SHREVEPORT
Above Average: Top 50%
76%
of Nurses Recommend to Their Loved Ones