CareLuminate Quality and Safety Report
Physicians Medical Center
218 CORPORATE DRIVE
HOUMA, LA
(985) 853-1390
Patient
Recommendation
Outstanding: Top 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
92%
Outstanding: Top 5% Hospital
Based on 92% of 61 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
97%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Physicians Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Very good care, small hospital, limited services, up-to-date facilities
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is average to above average.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Quality of care in hospital varies by unit, some excel while others fall short.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Nurses Say it Straight
These comments are not from nurses at Physicians Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Very good care, small hospital, limited services, up-to-date facilities
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is average to above average.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Quality of care in hospital varies by unit, some excel while others fall short.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Physicians Medical Center has been evaluated based on CMS HCAHPS patient ratings and quality data. Upon review, it is evident that the hospital demonstrates average performance across all measured mortality rates. However, one notable concern emerges as the hospital struggles with high infection rates. These findings provide valuable insight into the quality of care at Physicians Medical Center.
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