CareLuminate Quality and Safety Report
Ochsner Medical Center - Northshore, L L C
100 MEDICAL CENTER DRIVE
SLIDELL, LA
(985) 646-5000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
69%
Below Average: Bottom 50% Hospital
Based on 69% of 174 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
69%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Ochsner Medical Center - Northshore, L L C but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Quality of care is good overall, but varies by unit.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Highly recommended hospital for family members.
Hospitals aren't what you think they are, the reality is quite complex.
Depends on the person they see.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Nurses Say it Straight
These comments are not from nurses at Ochsner Medical Center - Northshore, L L C but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Quality of care is good overall, but varies by unit.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Highly recommended hospital for family members.
Hospitals aren't what you think they are, the reality is quite complex.
Depends on the person they see.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Ochsner Medical Center - Northshore, L L C provides a high level of overall patient satisfaction. Patients have expressed positive feedback regarding the hospital's quiet atmosphere. In terms of mortality rates, this hospital performs at an average level across all measured categories. Additionally, the hospital maintains an average emergency room wait time, with patients typically being seen and treated within 2-3 hours. However, the hospital falls short in effectively treating conditions such as heart failure, resulting in a higher rate of patient readmissions. On the positive side, Ochsner Medical Center - Northshore, L L C excels in its efforts to prevent infections among its patients, surpassing the average performance in this area.
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of Nurses Recommend to Their Loved Ones