CareLuminate Quality and Safety Report
Mercy Regional Medical Center
800 E MAIN
VILLE PLATTE, LA
(337) 363-5684
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
71%
Above Average: Top 50%
Based on 71% of 74 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
71%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mercy Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Decent quality of care in our hospital.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses Say it Straight
These comments are not from nurses at Mercy Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Decent quality of care in our hospital.
Quality of care in hospital varies by unit, some excel while others fall short.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Mercy Regional Medical Center is an average hospital in terms of every measured mortality rate. Additionally, the hospital has an average emergency room (ER) wait time, with patients typically being seen and treated within 2-3 hours. Mercy Regional Medical Center excels in treating conditions such as heart failure, resulting in lower readmission rates. However, it is worth noting that the hospital faces challenges with high infection rates.
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