CareLuminate Quality and Safety Report
Our Lady Of Lourdes Regional Medical Center, Inc
4801 AMBASSADOR CAFFERY PARKWAY
LAFAYETTE, LA
(337) 470-2100
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
78%
Good: Top 25% Hospital
Based on 78% of 2,207 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
80%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Our Lady Of Lourdes Regional Medical Center, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly recommend our hospital, compared to others. Friends from nursing school working elsewhere share horror stories.
We all go above and beyond to provide the best care. We are truly personable and genuinely care about our patients.
Good care, certain specialties elsewhere. Great hospitalist and pulmonary teams, but for cardiology, go to Covenant. Better ICU team at Midland.
Mixed feelings about hospital. State of the art with unique resources, but concerns about care from students and residents. Specialized care for rare diseases, but apprehensive for basic situations.
Quality of care here is excellent, I would trust my family with their care.
Level of comfort compromised, but care exceptional despite struggles with staffing and crowded hallways.
Hospital well-equipped, necessary tools and resources, best possible care and outcomes for patients.
It's okay, not the best. Not ideal for routine things. Okay for specialists. Overall, go to a different hospital.
Not the best place, bit scary now, but will improve. Stronger compared to other hospitals, but a common problem.
Nurses Say it Straight
These comments are not from nurses at Our Lady Of Lourdes Regional Medical Center, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly recommend our hospital, compared to others. Friends from nursing school working elsewhere share horror stories.
We all go above and beyond to provide the best care. We are truly personable and genuinely care about our patients.
Good care, certain specialties elsewhere. Great hospitalist and pulmonary teams, but for cardiology, go to Covenant. Better ICU team at Midland.
Mixed feelings about hospital. State of the art with unique resources, but concerns about care from students and residents. Specialized care for rare diseases, but apprehensive for basic situations.
Quality of care here is excellent, I would trust my family with their care.
Level of comfort compromised, but care exceptional despite struggles with staffing and crowded hallways.
Hospital well-equipped, necessary tools and resources, best possible care and outcomes for patients.
It's okay, not the best. Not ideal for routine things. Okay for specialists. Overall, go to a different hospital.
Not the best place, bit scary now, but will improve. Stronger compared to other hospitals, but a common problem.
Exceptional teamwork and highly trained staff ensure excellent, high-quality care for our patients in this hospital.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Our Lady Of Lourdes Regional Medical Center, Inc. is a hospital that has received high overall patient satisfaction ratings. Patients have expressed positivity towards the quiet atmosphere provided by the hospital. Additionally, the hospital has an average emergency room wait time, with patients being seen and treated within an average timeframe of 2-3 hours. It is important to note that the hospital faces challenges in maintaining low infection rates.
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