CareLuminate Quality and Safety Report
Touro Infirmary
1401 FOUCHER STREET
NEW ORLEANS, LA
(504) 897-8247
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 1,251 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Touro Infirmary but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend having a baby at Olathe Medical Center, L&D is isolated and we don't float.
Decent quality of care, great place for our family, wouldn't hesitate to recommend Olathe.
Depends on specific service. Certain doctors recommended for surgery, others advised against. Limited knowledge on other services. Proud of our small community hospital, but recommend KU campus for oncology.
Unsafe patient-staff ratio, difficult to provide quality care, steer family away, poor staffing, overcrowded hallways, long wait times, lack of privacy.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Very busy hospital, but does a good job taking care of patients. Constant growth with full rooms, sometimes wait for ER beds. Superior labor and delivery, NICU, and women's care compared to another facility.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Lack of attention to patients. Concerned about understaffing and lack of communication. Patients unaware of treatment. Focus on documentation and money. Inadequate resources.
It's great! Patients well cared for, quality care is really good. Would recommend to family.
Nurses Say it Straight
These comments are not from nurses at Touro Infirmary but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend having a baby at Olathe Medical Center, L&D is isolated and we don't float.
Decent quality of care, great place for our family, wouldn't hesitate to recommend Olathe.
Depends on specific service. Certain doctors recommended for surgery, others advised against. Limited knowledge on other services. Proud of our small community hospital, but recommend KU campus for oncology.
Unsafe patient-staff ratio, difficult to provide quality care, steer family away, poor staffing, overcrowded hallways, long wait times, lack of privacy.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Very busy hospital, but does a good job taking care of patients. Constant growth with full rooms, sometimes wait for ER beds. Superior labor and delivery, NICU, and women's care compared to another facility.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Lack of attention to patients. Concerned about understaffing and lack of communication. Patients unaware of treatment. Focus on documentation and money. Inadequate resources.
It's great! Patients well cared for, quality care is really good. Would recommend to family.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Touro Infirmary demonstrates high overall patient satisfaction, and maintains average mortality rates in all measured areas. Patients at Touro Infirmary can expect an average wait time in the emergency room, with an average of 2-3 hours for evaluation and treatment. However, the hospital could improve in effectively treating conditions such as heart failure and pneumonia, as readmission rates for these conditions are higher than desired. Despite these areas for improvement, Touro Infirmary achieves exceptional results in preventing infections among patients.
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