CareLuminate Quality and Safety Report
St Tammany Parish Hospital
1202 S TYLER STREET
COVINGTON, LA
(985) 898-4000
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
80%
Strong: Top 20% Hospital
Based on 80% of 1,106 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
82%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at St Tammany Parish Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Top notch care, positive patient feedback, firsthand experience - I would recommend this hospital.
Good care, but staffing needs improvement; still comfortable with family coming here.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Quality of care in our hospital is really good.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Difficult for outsiders, resources sufficient but care may be delayed. Displeased with medication handling during pandemic crisis.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Nurses Say it Straight
These comments are not from nurses at St Tammany Parish Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Top notch care, positive patient feedback, firsthand experience - I would recommend this hospital.
Good care, but staffing needs improvement; still comfortable with family coming here.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Quality of care in our hospital is really good.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Difficult for outsiders, resources sufficient but care may be delayed. Displeased with medication handling during pandemic crisis.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
St Tammany Parish Hospital has garnered high overall patient satisfaction, indicating a positive experience with the care received. Patients appreciate the quiet atmosphere provided by the hospital. In terms of measured mortality rates, the hospital falls within the average range. Additionally, the hospital maintains an average emergency room wait time, with patients typically seen and treated in 2-3 hours. While the hospital may not excel in treating conditions like pneumonia to prevent readmission, it does demonstrate exceptional efforts in preventing infections among its patients.
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