CareLuminate Quality and Safety Report
Christus Shreveport-Bossier Health System
1453 E BERT KOUNS INDUSTRIAL LOOP
SHREVEPORT, LA
(318) 681-5000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 494 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Christus Shreveport-Bossier Health System but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Level of care at hospital is outstanding
Highly recommended hospital for family members.
Quality of care in hospital varies by unit, some excel while others fall short.
Hospitals aren't what you think they are, the reality is quite complex.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Decent quality of care in our hospital.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Exceptional care. Incredibly strong nurses. Genuine care. Saint Luke's on the Plaza cannot match the quality of care. East is unmatched.
Nurses Say it Straight
These comments are not from nurses at Christus Shreveport-Bossier Health System but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Level of care at hospital is outstanding
Highly recommended hospital for family members.
Quality of care in hospital varies by unit, some excel while others fall short.
Hospitals aren't what you think they are, the reality is quite complex.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Decent quality of care in our hospital.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Exceptional care. Incredibly strong nurses. Genuine care. Saint Luke's on the Plaza cannot match the quality of care. East is unmatched.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Christus Shreveport-Bossier Health System is an average-rated hospital with regard to patients' overall satisfaction. It has been reported that the care team can sometimes be slow in meeting patients' needs. The hospital's emergency department performs at an average level, as patients are typically seen and treated within a 2-3 hour timeframe.
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