CareLuminate Quality and Safety Report
Ochsner Clinic Foundation
1516 JEFFERSON HWY
NEW ORLEANS, LA
(504) 842-3000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 701 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Ochsner Clinic Foundation but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Nurses go above and beyond, prioritizing patient safety, well-being, and prompt communication with doctors for problem resolution.
Highly knowledgeable, kind nurses willing to go the extra mile; I would definitely recommend our hospital.
Certain surgeons are better; overall hospital care is safe.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
Highly recommend hospital for quality care.
Hospital declined quality care for profit during pandemic.
Great quality, prioritizing understanding, thorough investigation, addressing concerns - I would recommend this hospital.
Absolutely recommend my hospital, exceptional care for loved ones.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Nurses Say it Straight
These comments are not from nurses at Ochsner Clinic Foundation but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Nurses go above and beyond, prioritizing patient safety, well-being, and prompt communication with doctors for problem resolution.
Highly knowledgeable, kind nurses willing to go the extra mile; I would definitely recommend our hospital.
Certain surgeons are better; overall hospital care is safe.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
Highly recommend hospital for quality care.
Hospital declined quality care for profit during pandemic.
Great quality, prioritizing understanding, thorough investigation, addressing concerns - I would recommend this hospital.
Absolutely recommend my hospital, exceptional care for loved ones.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Ochsner Clinic Foundation demonstrates high overall patient satisfaction according to CMS HCAHPS patient ratings. Additionally, the hospital excels in ensuring patients do not get infections during their stay. However, it is important to note that Ochsner Clinic Foundation has a lengthy average emergency room wait time, averaging over 3 hours for patients to be seen and treated. Despite this aspect, patients at Ochsner Clinic Foundation can expect a high level of care and satisfaction, with a focus on infection prevention.
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Weak: Bottom 20% Hospital
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of Nurses Recommend to Their Loved Ones